Frequently Asked Questions
What is catchthemonkey.com?
Catchthemonkey.com provides deals on the best things to do, eat and buy in your area. By offering businesses a minimum amount of new customers, we are able to offer deals you won’t find anywhere else.
Does it cost money to sign up for catchthemonkey.com?
No! Catchthemonkey.com is free to use and can actually save you money. The only cost to you is when you decide to purchase a voucher for one of our discounted deals.
How do I purchase a voucher at catchthemonkey.com?
Just click “Catch!” before the offer expires. If the target amount of purchases is met, we will charge your Credit Card and send you a your voucher. If the target is not met, your Credit Card will not be charged.
Can I get the deal after the time runs out?
Unfortunately, Once it's gone it's gone. We have provided many ways for you to keep up to date on our latest and greatest offers. Subscribe to our mailing list, Follow us on Facebook and Twitter and visit Catchthemonkey.com daily to make sure you never miss another deal.
When can I use my voucher?
Catchthemonkey.com will negotiate with the participating business to agree upon the period for which the voucher is valid. This period is set and agreed upon before the voucher goes on sale and will always be clearly displayed with the rest of the offers details. You should check the "Valid From Date" and the "Expiry Date" before making a purchase.
What if I refer a friend to catchthemonkey.com?
If your friend subscribes to our site within 72 hours of being directed to Catchthemonkey.com, you will receive €5 credit after they make their first purchase.
How many friends can I refer?
You can refer as many friends as you wish. Each one of these referrals will earn you €5 credited to your account after they make their first purchase. 10 Referrals will earn you €50 and 100 Referrals will Catch you a Monkey! 1 monkey = €500 Credit.
Catch a Monkey and we will Double it!! That's €1,000 Credit!
I referred a friend who has also received a referral code from someone else. What now?
Unfortunately, only one person can get rewarded in this situation.
This is a good way to find out who your friends are.
Are there any taxes added to the cost of the deals voucher?
There are only two guarantees in life; Taxes and amazing deals at Catchthemonkey.com.
Good news, any tax liability is already taken care of in the price of the voucher.
What if I lose my voucher?
You will always be able to print another copy from our website. Each voucher has a unique barcode which is used by the business to identify purchases. As long as that barcode has not been used, your voucher is still valid.
What happens if the company offering the deal goes out of business?
If for some reason, a participating merchant goes out of business, we will credit your account with the full purchase value of the voucher. We cherish our customers above all else and will never leave you with a worthless piece of paper.
How can I get my business on catchthemonkey.com?
Just e-mail us at info@catchthemonkey.com. We will be sure to get back to you within a couple of the hours.
Is my credit card information secure?
Of course! When you make a purchase your information is encrypted and processed by our Payment Processing Partners, PayPal or RealEx. Your credit card information is never stored on our servers.
How old do I have to be to subscribe to catchthemonkey.com?
You must be at least 18 years of age to subscribe to our website. Little Monkeys under age 18 must have parental consent and be under the supervision of a parent or legal guardian to use the site.
Where is catchthemonkey.com based?
We are an Irish company. Our offices are in Balbriggan, North County Dublin.
Drop in any time to hang out.
